Jun 7 · thought
Agents need workflow state
The best AI products don't feel like chatbots. They feel like someone quietly cleaned up the workflow graph behind the scenes.
Log
A messy index of what I’m noticing: work, cities, meals, music, films, links, clips, and half-formed thoughts.
3 entries · Thoughts
Jun 1 · thought
Context is becoming infrastructure
Customer context used to be a sales tool. It's turning into shared infrastructure that product, engineering, and agents all read from.
May 30 · quote
On simple systems
"A complex system that works is invariably found to have evolved from a simple system that worked." — John Gall